General Questions
What sizes are your button pins?
We offer a variety of sizes, including [e.g., 1-inch, 1.5-inch, and 2.25-inch]. Check each product listing for exact dimensions.
What materials are your pins made of?
Our button pins are made from durable metal with a high-quality printed design and a protective covering to resist scratches and fading. We print on commercial grad paper using premium ink.
Do your pins have a safety backing?
Yes! Our pins come with a secure metal pin-back to keep them in place on bags, jackets, hats, and more.
Ordering & Payment
How do I place an order?
Simply browse our shop, add your favorite pins to your cart, and checkout securely using our accepted payment methods.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
Can I cancel or change my order after placing it?
We process orders quickly, so if you need to make changes, please contact us as soon as possible. If your order has already shipped, we won’t be able to modify it.
Shipping & Delivery
Where do you ship to?
We ship worldwide! Shipping costs and delivery times vary based on your location.
How long does shipping take?
Processing time is usually 3 days. Domestic shipping takes about 5 days, while international orders can take 3 weeks.
How much is shipping?
Shipping rates depend on your location and order size. Exact costs will be shown at checkout. Typically if you are located in the U.S shipping will be $6.99
Returns & Refunds
Do you accept returns or exchanges?
Due to hygiene and customization reasons, we typically do not accept returns. However, if your order arrives damaged or incorrect, please contact us, and we’ll make it right!
My order arrived damaged. What should I do?
We’re sorry about that! Please send us a photo of the damaged item within 5 days of receiving it, and we’ll send a replacement or issue a refund.
Custom & Bulk Orders
Do you take custom orders?
Yes! We offer custom button pins for businesses, events, or personal designs. Contact us for details on pricing and minimum order requirements.
Do you offer bulk discounts?
Yes! If you’re interested in ordering a large quantity of pins, reach out to us for special bulk pricing.
Other
How can I contact you?
You can reach us via email at pennyprintco@gmail.com, through our contact page.
Let me know if you want to tweak anything based on your store’s policies! 😊
